FAQ
ANSWERING YOUR QUESTIONS!
How do you photograph Events, Weddings & Portraits?
All I want to capture is the feelings, the mood, the emotions, the calm and crazy moments, and all the details that make your event, wedding, and portraits more memorable. That's why deciding to photograph in a non-traditional and laid-back way works best for most people!
I love being by your side to help you with your photo session, during your event, and your wedding day!
I'll help you coordinate your outfits, day, and the best moments for you as a family and couple!
We will review poses, photos, and outfits and discuss locations and lighting options!
It's exciting for me to photograph your wedding dress, shoes, rings, trinkets, and invites!
If you're a student, you can also include your favorite sports props!
All clients are requested to sign an agreement, a social media release form, and a print release is provided in addition to the CONTACT FORMS on this website!
Depending on the season, there are usually up to two to three weeks of booking availability for events and portraits.
We are also booking out months ahead of time! Especially if it's bundled!
Weddings usually are booked up to six months or a year in advance!
So, it's recommended to book as soon as possible to set your appointment because availability becomes limited and there are so many slots available each season that we can cover!
Events and Portrait Sessions are based on each package that is chosen or the availability of mini-sessions!
How do we meet or talk?
We can text, talk, and video chat on Facebook, Google Video, or Zoom to discuss details get to know each other better, and see if we are a good fit for each other!
What photography packages is provided?
For a full description of all our photography services, read under each section about what we provide! If you do not see what you are looking for, leave us a quick request in the form that most likely fits your needs; message under CONTACT US or consult on ZOOM!
How are payment arrangements made?
All photography packages are customizable to accept budget-friendly payment plans using major credit cards, Cash App, Square, or PayPal.
An invoice is emailed with the information that you have provided, which includes your email, name, address, and phone number!
But, just in case the need arises, money orders are accepted as well as local personal checks. There is a 15-day wait before bank institutions clear the checks for deposit, and they are documented and verified!
There is a 50% required down payment to book your wedding and start the process to have your special day and memories photographed!
We will be having more forthcoming communication as the event approaches. There is a 30% non-refundable fee if canceled as per our signed contract that we require!
All weddings are to be paid in full 30 days before your wedding and event date! Depending on your wedding date, there are between 4 and 6 scheduled payments!
Unfortunately, we do not accept last-minute bookings for weddings, elopements, events, modeling, or portfolios!
All other photography sessions are to be paid in full before the scheduled date of your booked session! Other contracts will be discussed in advance for graphic design services and Tavels by Zelia.
We do provide rain date rescheduling for all outdoor sessions. Make sure you are available for these dates.
Indoor sessions will have other prior arrangements; if arranged in your in-home sessions, we will discuss the details at the consultation!
When will we get our photos?
You will receive an online gallery link to the email that you have provided with a description of all your photos within 3 or 4 weeks, but the maximum of 6-8 weeks for weddings, events, and other packages! We also provide sneak peeks on our Facebook page, so we encourage you to follow us and share with your timeline friends and family. Sometimes, in fewer time frames, depending on the season, we are booking and scheduling!
You can download all the photos from the online gallery but also share them, choose your favorites, order a variety of sized prints, have them mounted and framed, or place them in many varieties of seasonal greeting cards, invitations, and announcements!
That means you have up to a year to download your images and get them on a hard drive or thumb drive that you own. The images will always be in the gallery, and if you lose your link or email, I am happy to resend it to you.
How many pictures will we receive and do you provided Color/Black & White images?
For events, weddings, and portrait coverage, you will receive high-resolution, fully edited digital images! All packages' number of photos will be based on the package you're choosing with us because every event, wedding, and portrait session varies!
We are not able to determine exactly how many photos you will receive, but we can give you an estimate of what we normally provide. This also depends on the customizable packages we provide on an individual basis to each of our clients!
Mini-Sessions: you'll receive between 7, 10, and 25 high-resolution digital images! This depends on your choice of packages
All events, weddings, portraits, and mini-sessions will include color and black & white photos!
The choice is to always choose quality rather than quantity, and that's why we will choose the best and most significant photos to tell your story!
Do you provide graphic design services?
Yes, Graphic Design Services are available! in our editorial, commercial, and business services!
We provide our photo editing services to other photographers! Give us a quick call for more information!
More details are available under the Graphic Design Page on this website.
Please fill out the form that best fits your needs!
Do I have to fill out a form?
It's recommended that you fill out the form that fits what you're hiring us to cover as a Travel Agent, Photographer and Graphic Designer. Each page relating to these has forms on it that you can fill out!
This does help us to know more about what your needs are and what you're looking for from us!
The forms can be accessed by each category!
It's best to have Acrobat Reader accessibility for signing our contracts and have them emailed back to us! We will have a physical copy with us in case you prefer!
Ask me to send you a link by emailing using CONTACT US!
Where are you based and do you travel?
I'm Maine-based in the U.S.A., and YES, I love to travel within Penobscot, Summerset, and Waldo Counties, surrounding areas, and beyond!
If you want me to photograph your story outside of our areas, it will require a travel accommodations fee!
A travel fee does apply for overnight stays and expenses to cover food, shelter, and gas! Travels by Zelia does have a wholesale sale fee that must be paid in advance!
But no worries, I always try to find the cheapest way to cover your event, wedding, and portrait sessions!
Are you an artist as well?
Yes, and Art Creations Store by ZDA can be found on Google, Bing, Yahoo, and Facebook!
Our ONLINE STORE BIO links can also be found on this website.
The online store has unique WALL-ART, ACCESSORIES, STATIONERY, APPAREL, PET PRODUCTS, HOLIDAY PRODUCTS, ECO-FRIENDLY, BEAUTY, & HOUSEWARES.
The website is a work-in-progress, so visit often to see new products. Follow on social media to receive notice, offers, discounts, and sales. Join our email letter to emails.
What if we have more questions?
No matter the questions, I'm here to answer them for you!
Feel free to reach out through email and phone during our regular hours listed on our website forms and Zoom Consultation Calendar!
Holidays are observed!
Do you have an address location?
It's best to use the FORMS to contact us in each section or through our social media pages and website! All snail mail is to be sent to PO BOX 77, Unity, Maine 04988.
What happens if invoices aren't paid?
Unpaid invoices will be charged an accumulated 15% every 30 days if unpaid after services are rendered!
After 90 days there will be pursuit of legal action for unpaid balances of totals as well as any legal fees that will be incurred in pursuit of payments due per our contract!
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How to book travel, excursions and tours
The process starts when we receive your service request via the travel form.
Once we receive your request, we will be in touch using email and schedule a consultation to discus your plans and quote. There is a fee for this service in addition to the wholesale fee!
The ideal situation is to get all paperwork signed and for all fees to be paid before proceeding with booking your next adventure. Getting paperwork completed is key to ensure that every detail is met so there are no hiccups.
Peace of mind is the reason to have us on your corner when you're away from home.
We recommend having peace of mind by having insurance to cover your investment. Life happens, and to be prepared is wise.
All scheduled bookings are best prior to 21 days of your planned date! This allows all suppliers to process the bookings!
If your choice is to book without our one-on-one advisement, then we have self-booking links that are the same deals in BOOK TRAVEL NOW links.
How will we know if services are right for us
You must enjoy working with Zelia.
We can't stress that enough. First and foremost, it's important that you like our style. We've provided examples of our work on this website and on Behance.
Next, we must get along well together. Email is useful for starting a dialogue, but we generally won't commit to a couple until we've had a chance to talk on the phone at a minimum or in person at best.
Video conferencing like Zoom, Facebook, and Gmail is also an option for us to get acquainted and discuss details.
After we've had a chance to get to know each other a bit, you should have a good idea of our services.
How soon should when should we book?
We typically start booking six months to a year or more in advance for photograh services. Therefore, we're recommending booking as soon as you've decided to work with us because there are only so many wedding weekends each year and openings.
We book when we can. Therefore, we book on a first-come basis. A date is not considered booked until we have received a deposit and signed an agreement!
An invoice will be sent to you for payments. The first payments are scheduled and there are to be received as to the agreement and packages. This is best to save time and ensure effeciency!
Do I need a second photographers? Is this price included?
Our wedding and events packages that are available are smaller than other typical photographers. This depends on the package that you choose, the number of attendees, the size of your wedding party, the hours we are to cover for your wedding, and the number of locations.
We encourage our wedding couples to do a first look before the ceremony, as it results in really nice, candid pictures and we can capture them from opposite directions. This means we don't need to swivel back and forth, potentially missing shots.
Having an alternate composition at different focal lengths, and the result is two portraits of the same moment from different angles.
Having a second photographer to cover every angle is advantageous.
What rights do we have to the pictures?
As part of your signed agreements, you will be granted the right to print or reproduce photos for personal, non-commercial use.
Of course, you always have the option to order prints through our online store, which will ensure high-quality, color-correct prints from our professional print vendor. You can also go wherever you'd like, but we do not guarantee it if using other printers.
You will be provided with both high-resolution, print-quality files and lower-resolution web-ready files. We do not provide RAW files.
We ask that, when using photos online, you credit us and provide a link to our Facebook page or this website.
We ask that you do not edit or modify the images in any way. You will also be prohibited from selling or publishing the images without our prior written permission. So, reach us for our assistance.
All copyrights, commercial printing rights, distribution rights, and other rights will be retained solely by us.
Who chooses the pictures we receive?
We will choose which pictures to edit and provide. Rest assured we are good at this and we will provide you with the very best photos from all aspects of your day. If there are particular people, places, things ect. that you would like to receive, then we ask that you let us know in advance so we can be sure to capture those particular shots, provided they are feasible.
When it comes to the pictures taken during a session, such as an engagement session or a bridal session, we will provide you with the best photographes from that session.
Do you Photoshop and Lightroom that, right?
We always strive to get pictures as correct as possible in camera. In other words, posing, location, attention to detail, camera settings and lighting are what make a great photography, but we do use Photoshop and Lightroom.
For this reason we do edit our pictures before you receive them, as necessary. Typically, this involves relatively minor corrections like color, white balance, saturation, etc.
We will also make you look your best and clear up blemishes, dark circles, and the like.
Significant edits beyond this can be more challenging to pull off discreetly. For example, there's no way to Photoshop or use Lightroom to put your face back into the picture if someone stands up in front of us with his iPad or cell phone at a critical moment. That's why we recommend unplugged ceremonies to have better control for the things that we cannot reasonably fix in Photoshop or Lightroom. These are a tool, and like any tool, it has its limits.
How many products can be photographed during a product photography session?
The number of products that can be photographed in a session depends on the complexity and style of the photoshoot. Typically, for a standard session, we can cover 1 to 2 products.
If you have a larger collection or need more in-depth shots, we can discuss extending the session or scheduling additional time.
My goal is to ensure each product gets the attention it deserves for outstanding results.
Contact us for more details under the CONCTACT US section of this site!
TRAVEL AGENT, GRAPHIC DESIGNER, PHOTOGRAPHER, ARTIST
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